Sony – PlayStation 5 – DualSense Wireless Controller – White
- Haptic feedback²
Feel physically responsive feedback to your in-game actions with dual actuators, which replace traditional rumble motors. In your hands, these dynamic vibrations can simulate the feeling of everything from environments to the recoil of different weapons. - Adaptive triggers²
Experience varying levels of force and tension as you interact with your in-game gear and environments. From pulling back an increasingly tight bowstring to hitting the brakes on a speeding car, feel physically connected to your on-screen actions. - Built-in microphone and headset jack
Chat with friends online³ using the built-in microphone or by connecting a headset to the 3.5mm jack. Easily switch voice capture on and off at a moment’s notice with the dedicated mute button. - Create button
Capture, and broadcast³ your most epic gaming moments with the Create button. Building on the success of the pioneering Share button, Create offers players more ways to produce gaming content and broadcast their adventures live to the world. - Signature comfort
Take control with an evolved, two-tone design that combines an iconic, intuitive layout with enhanced sticks and a reimagined light bar. - Familiar features
The DualSense wireless controller retains many DUALSHOCK 4 features, returning for a new generation of play. - Built-in battery
Charge and play, now via USB Type-C⁴. - Integrated speaker
Select games take on an extra dimension with high-fidelity¹ sound effects bursting from the controller. - Motion sensor
Bring intuitive motion control to supported games with the built-in accelerometer and gyroscope. - ¹ Compared to DUALSHOCK 4 wireless controller.
- ² Available when feature is supported by game.
- ³ Internet and account for PlayStation™Network required.
- ⁴ Cable not included. To connect or charge the controller, use the USB cable supplied with the PS5 console.
| Color | White, Midnight Black, Cosmic Red, Starlight Blue, Galactic Purple, Gray Camouflage, Volcanic Red, Cobalt Blue, Sterling Silver |
|---|---|
| Illumination | Yes |
| Share Button | Yes |
| Wireless | Yes |
| Compatible Platform(s) | PlayStation 5 |
| Battery Size | Battery pack |
| Model Number | 1000039935/3005715 |
| Analog Joysticks | Yes |
| Manufacturer's Warranty - Parts | 1 year |
| Product Name | PlayStation 5 – DualSense Wireless Controller |
| Color Category | White |
| Manufacturer's Warranty - Labor | 1 year |
| Rechargeable Battery | Yes |
| Brand | Sony |
| Headset Jack | Yes |
| Rumble Vibration | Yes |
| UPC | 711719574293, 711719574309, 711719574316, 711719574347, 711719574330, 711719572671, 711719572695, 711719572688, 711719572701 |
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Shipping & Returns
Shipping
This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
Free Shipping All Orders.
B. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit for 5 – 7 days (Monday to Friday). Order cut-off time will be 05:00 PM Eastern Standard Time (New York). Order handling time is 3-5 business days (Monday to Friday).
C. Delivery Terms
We use Port Express to deliver the product.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [store_email]
E. TRACKING
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
F. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
G. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Returns
To return your product, you should mail your product to:[store_name] 2803 Philadelphia Pike Suite B #551 Claymont, DE 19703 United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
– Gift cards
– Downloadable software products
– Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
– Book with obvious signs of use
– CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [store_email]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [store_email] and send your item to: [store_name] 2803 Philadelphia Pike Suite B #551 Claymont, DE 19703 United States
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Kmar –
best buy always has good products (atleast what i purchase)
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MohamedN –
Manufactured poorly stick drift after 6 months of use
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JuanjM –
This extra control works very well, in excellent condition.
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Gustavo12 –
2 years with the same controller and no stick drift! Still use it about 3-4 days out of the week.
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WilsonTV –
Very easy to learn the controller, and smooth with quality sound and vibration
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SixtoG –
Excellent product, no complian, love it, love the price et.
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Tani24 –
For this remote control for my husband bday and he love it!
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MatthewH –
The new sleek PS5 controller is amazing. I love it!
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PerseusM –
Much better than the standard controller that comes with the console. Can keep up with the other special controllers in the market. i like that i can change the thumb sticks as that is the first thing that goes for me.
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ManuelT –
Clever function buttons
Good software integration
It’s easier than expected to take full advantage of the added features
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mlee –
Stop working after about 8 months and had to buy a new one.
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BenJ –
One of the best controllers, can be used wirelessly on PC as well
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JamieM –
Easy to set up, very sturdy feeling. I like the LED lights that interact with my video game.
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BorisH –
This is my third ps5 works great so many games to play of all sorts. Fast loading that’s always great in gaming. My kids love the ps5 I think more than me lol. During Covid it definitely helped take time up from filling locked up
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JustinG –
I’ve got drift to both my controllers within the first year of having my system.
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Greatmodem –
I needed a second controller and this one is great for a backup it works well.
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EdwardS –
Easy to set up. Long battery life also long range of used
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Tgood –
It was great, easy to use but I would like to have more colors to choose .
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WilliamW –
Very please with this controller “ was very easy to hook up and now fun with friends is more exciting
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Scoot –
Well this was on a return. Had the controller for less that 2 hours when my brother noticed there was stick drift. I like the controller I got with the console. This lone controller must have been damaged in production.
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ColeB –
It controls the PS5 at a 5 star level! Highly recommend it if you want to control a PS5 game.
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MuhammadShoaib –
Excellent item. works really nice and great value for money.
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ZWest –
Fantastic, this is the best controller on the market.
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BilgeP –
Very good product comfortable for playing video games
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JeyranB –
Great Cashier who helped. Got my product right away and it was as stated on the app.
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Gehirone –
It’s really good and i dropped it twice and it hasn’t gotten drift or anything yet im really loving my time with it
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BenI –
This is the best Controller I have ever purchased! Extremely comfortable to use.
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PabloT –
BB always delivers on time and with quality products. Very happy with the purchase, the device works wonderfully.
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Nice –
This is a great controller that goes with a great console a bit on the expensive side but well worth it
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DiegoP –
Excellente performance. Comfortable and easy to use.
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EnriqueF –
Got a stick drift after a year using but it held it down for the time being
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AntonioV –
excellent…………………………………..
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BarbieG –
I’m a Destiny2 gaming mom and love my PS5 controllers. Any issues I have I know I can contact Best Buy and get my replacement with my insurance. Great staff love BestBuy
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RaphaelL –
P5 controller has a nice feel to it, the buttons are smooth
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RichardA –
I love the feedback it gives you when yo are playing
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Patrick –
Great controller. Nothing special but works as it should.
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JugrajD –
Really good so far very good quality much better then the
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SailynP –
The control is original, I previously had one that didn’t work for me, but I loved it like this one.
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SarahJ –
Good as always. I just think remotes are over priced but what isn’t these days.
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DanielC –
The best product and best service best buy thanks, the people on store help and good attention for all persons
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AyoubE –
Great product happy to buy it ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
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AlejandroO –
A great product its worth the money.. easy to use
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MichaelF –
Thanks Best Buy for the fast shipping and excellent service.
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AnthonyA –
Item was quality. It arrived on time with no damages.
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Richmond –
Working perfectly fine so far… can be use for long time before the next charge
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Ahmadb –
My review about best buy and the stuff from their its amazing and i prefer all the people bring their stuff from their first, second i been all my years here in united state buying my electronics and Tv’s from their because i feel this company is the best the others.
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JefE –
Good functional controller. Holds the charge. Sturdy.
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Koi7 –
Great product but so expensive. Easy to use and responsive controller.
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ValeriiP –
One of the standout features of the PS5 is the new DualSense controller. Its advanced haptic feedback and adaptive triggers provide an incredibly tactile gaming experience, making actions in games feel more immersive. For example, the resistance in the triggers when firing a bow or the vibrations that mimic different surfaces add a whole new layer of realism and engagement
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BikerMark –
controller works great, should have gotten a different cooler
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