GoPro – HERO11 Black Creator Edition Action Camera – Black
- 5.3K video
Shoot quality video with up to 5.3K resolution at 60 fps, perfect for maintaining serious detail even when zooming in. Plus, there’s 8x slow motion at 2.7K, and you can pause videos and take 15.8MP still photos from 5.3K video. - 27.0MP photos
You can shoot with fine detail, realistic textures, and fantastic contrast, even in low light. - HyperView digital lens
The 8:7 aspect ratio captures more of the scene in each shot, while the added height makes it perfect for creating extra-tall 9:16 vertical shots or any other size you need for any social media platform with less cropping. - Front display and rear touch screen
Framing your shots for vlogging and selfies is better with the high-quality front LCD screen featuring a smooth frame rate and crisp detail. The touch controls are snappy too, so the shutter is more responsive. - HyperSmooth 5.0 video stabilization
Get even better low-light performance and horizon leveling with the high tilt limit, so your footage looks perfectly straight when you want it. - Rugged design
The rugged build quality can take a beating and keep going, whether you’re ripping through mud, snow, or water down to 33′. - GPS performance stickers
Turn on this feature and get real-time animated overlays that display your speed, altitude, track position and g-forces. - Webcam mode
Use HERO11 Black as an ultra-versatile webcam, or live stream your next activity as you vlog with HyperSmooth video stabilization and sharp resolution. - Voice control
Go hands-free with 13 voice commands in 11 languages and 6 accents. - HEVC video format
Use high-efficiency video coding (HEVC) to shrink file sizes without losing picture quality. - Long-lasting battery
Its lithium-ion rechargeable battery features 1720 mAh capacity, so you can spend more time shooting and less time changing batteries.
| Digital Zoom | 2x |
|---|---|
| Memory Card Included | No |
| Slow Motion Recording | Yes |
| Rechargeable Battery | Yes |
| Color Category | Black |
| Manufacturer's Warranty - Labor | N/A |
| Image File Format(s) | H.264 |
| HDR Mode | Yes |
| Batteries Included | Yes |
| Color | Black |
| Memory Card Compatibility | microSD |
| Model Number | CHDFB-111-CN |
| Screen Size | 2.27 inches |
| Maximum Video Frame Rate | Up to 240 fps |
| Wireless Connectivity | Bluetooth |
| Effective Pixels | 27 megapixels |
| Manufacturer's Warranty - Parts | N/A |
| Removable Battery | Yes |
| Touch Screen | Yes |
| Image Sensor Type | CMOS |
| Charging Interface(s) | USB Type C |
| Standardized Video Resolution | 5K |
| Product Name | HERO11 Black Creator Edition Action Camera |
| Brand | GoPro |
| Tripod/Monopod Mountable | Yes |
| Low Light/High Sensitivity | Yes |
| Display Type | LCD |
| Image Sensor Size | Other |
| Number of Memory Card Slots | 2 |
| UPC | 818279029123 |
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Shipping & Returns
Shipping
This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
Free Shipping All Orders.
B. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit for 5 – 7 days (Monday to Friday). Order cut-off time will be 05:00 PM Eastern Standard Time (New York). Order handling time is 3-5 business days (Monday to Friday).
C. Delivery Terms
We use Port Express to deliver the product.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [store_email]
E. TRACKING
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
F. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
G. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Returns
To return your product, you should mail your product to:[store_name] 2803 Philadelphia Pike Suite B #551 Claymont, DE 19703 United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
– Gift cards
– Downloadable software products
– Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
– Book with obvious signs of use
– CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [store_email]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [store_email] and send your item to: [store_name] 2803 Philadelphia Pike Suite B #551 Claymont, DE 19703 United States
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Chrissy –
After 10 mins of recording with this camera, a message pips hp stating it is too hot and it stops the recording and shuts off on me. This is not useful. It states it is for content creators but doesnt allow me to record more than 10 mins. When it overheats, it is hot like an iron and i almost burned myself yesterday. It has overheated like this on the 3 attempts i made at recording gor my youtube channel.
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AndresR –
Takes really good quality pictures and video can go under water with no problem
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BigTiger –
TLDR: Do not try to use a GoPro for anything other than recording. Wireless streaming = bad. HDMI camera quality = meh. It is not a multi-solution camera.
Volta controller requires bluetooth and doesnt control via the USB when using the Mediamod. Huge mis-step in my opinion. I also dont like how the Volta connects to Mediamod because of the right angle of the USB cable. You either have the cable aim away from the Volta or in front of the GoPro’s screen. The mediamod should have the USB in the same location as the USB on the gopro or be at the bottom right corner and positioned horizontally. I have no doubt that there will be issues with this connections in the future. The boltscrew to mount is a little too short for the mediamod and it is quite difficult to get a grip on the screw to tighten it to a point that feels right. The Creators Edition kit should have different screws that match the kit. The Mediamod kind of sucks as being the device between the gopro and everything else. One of the main reasons why I bought a gopro because I needed a new camera I would use as a dogcam and handcam for streams. The issue is the max HDMI output 1080p… Thats not an issue for my streams, but what if I was on streaming at a 10k bitrate @ 1440p? I would also think it would be good to record some 1/4 mile runs.
RTMP streaming is awful, don’t do it. ANY network intruptions kills the RTMP stream and your only option is to open the Quik app to try to restart the stream. I say try because restarting does not work 100% of the time. I tried to use Gopro RTMP > NGIX RTMP server > OBS Source. When the RTMP feed dies it will not automatically recover. I confirmed it isn’t an OBS issue as I had the same issues viewing the stream via VLC. It makes sense as to why people use a wireless HDMI transmitter with their gopro. The gopro also looks to be very “sticky” as to what AP it wants to connect to. I have three Wireless Access Points (AP) at my home and if I connect to the AP in my house and move to the shop, the signal from the first APs gets too low, and the connection drops. The gopro must not have the fast roaming wireless protocols that helps wireless streaming devices move around. Example for another possible issue for someone else: If you go to a convention and pay to use the wireless there (it’s very costly) I would guarantee you would have issues roaming from AP to AP. Also the max bitrate of RTMP streams looks to be 5000kb/s. Battery life while streaming kills the drains insanely fast. It was about 1% a minute.
With the lack of options, the GoPro is just a decently small camera with good image stabilization. I do not recommend you try to use it for anything else.
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Katakam –
ok ok ok ok ok okok ok ok ok ok okok ok ok ok ok ok
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Swagboi –
Great action cam with a lot of attachments and compatibility with other companies attachments. Could use better battery life bc it eats thru em
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AlfonsoG –
Really good item, everything came in prepared to me since I got the package, you might want to watch some youtube tutorial videos when you’re trying to set it up for a more easy and convenient transition
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DemetriusW –
I absolutely love this device I’ve recorded and made some nice videos of my softball highlights
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ZuxiaoZ –
it looks great, like brand new. I have tried once and have no problem at all. Still in the process of learning how to master this machine
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Iema –
Its extremely useful for creators. Few improvements need to be made 9.5/10
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ATLSlots –
First, I am not paid or incentivized for this review at all. I usually don’t write reviews. I am a Content Creator who believed all the hype about buying a GoPro and specifically the Creator Edition to start my YT Channel. I am writing this review because the dangers of this camera are real, it came very close to starting a fire on Thanksgiving on the Carnival Celebration, while it was in my bag and off!
TLDR – Lots of issues
CAMERA & BATTERY RUNS HOT – overheats, even with official GoPro batteries, and using their guidelines to turn almost everything off, which makes the camera almost unusable.
HORRIBLE CUSTOMER SERVICE – Good luck getting to even file a claim – or even answer an email. Don’t believe me? Try calling their 1-800 numbers listed on their site.
Where to start? I was looking for a good camera to start filming for my YT channel. Something that wasn’t my phone, because I didn’t want to be interrupted by texts and calls while filming. I saw an ad for the Creator Edition Go Pro camera and read all these 5 star reviews (that are “incentivized” ) and bought into they hype.
The ability to plug in my Rode Wireless Go Mics, light, the Volta, all sounded great! So I ordered it from Best Buy and picked it up!
I watched the videos on the best accessories and bought them. I bought the Enduro Battery Charger with 2 Batteries when I bought the camera. I was good to go!
And all was right in the world.. well, except, I couldn’t figure out how to get the battery in, or the creator mod on, but some quick YT videos, I was up and running.
I started having issues about 2 months in, which is also when I finally started using it a lot. Way past the Best Buy return date. It would start getting really hot while recording, and shut down. When I would start it back up, it would have a warning to only use “official GoPro Batteries” which I did. In fact, the one that almost started the fire is the one that came with the camera!
This is well documented in my videos prior to the Thanksgiving incident. Many times the video cuts out and switches to my phone, because I was in the middle of filming and the camera overheated.
For reference: I film in casinos, so always air conditioned, actually on the cool side, with my camera on my Volta, not sitting on a table or anything. I film short videos, typically 5-8 mins, longest is around 20 mins. I do film at 4k, but only 30 frames.
Google GoPro Overheating – even on their official support forums, they give guidelines about turning off all screens, filming at lower resolution, turn off voice activation, basically anything you paid the extra money for to get a GoPro. Even as far as keeping it plugged in and not using the battery (so much for portability), putting a fan on it (try getting that sound out in post!). One poster said it best, “It’s like spending the money on a Mercedes, only to be told you can’t drive it for more than 10 mins at a time, and can’t use the head lights and the windshield washers at the same time!”
So fast forward to Thanksgiving 2023 day. My family and friends are on the Carnival Celebration for a Friendsgiving cruise, which I am also using to create content for my channel. We head out to the beach for the day, I take just my GoPro, no creator mod, volta, etc.. in case I want to get some video. I pull it out, use it for a couple short videos, turn it off, put it back in the case in my bag. We make our way back to the ship, we were on St Johns, so it’s a ferry ride, cab ride, and then a walk back to the ship, eat some late lunch, hang out for a bit, then head back to our rooms to get ready for dinner. This is hours later, it has been in my bag, off, in the air conditioning. On a whim, I pull my camera out, instead of just leaving it in there for filming later. It’s hot! Like REALLY Hot! I yank open the door, grab the little tab of the battery, and fling it on the floor and pull the memory card out. Oh, I forgot to mention that. When it overheats, sometimes when it restarts, it likes to reformat the battery and you can’t stop it, so you lose all the footage you have.
I know the drill, it’s overheating, again. But, it was off this time. I put in one of the other batteries, I want to make sure the camera still works (at this point, I hadn’t seen the bottom of the first battery or inside the camera). Doesn’t work, try the other battery, doesn’t work. It’s at this point my husband smells the burning and we check the bottom of the first battery (see picture). Had I not pulled the camera out and left it in my bag for later filming, there is a quite real possibility that Thanksgiving would have been ruined for a lot of people. Fire is bad in general, but it’s extra bad on a ship at sea.
So, not only had this piece of equipment I brought with me almost caused a fire, I am also left without my main tool for work for the rest of the week. I have to wait until we get off the ship on Sunday to contact GoPro about this.
Sunday, long travel day home, I try to use GoPro’s customer support chat, but it just keeps telling me there are no agents available. Monday I have no chance to stop long enough to deal with it, so it’s Tuesday morning when, first thing when they open, I contact the chat.
I explain what happened, I get the usual “have you tried”, etc.. I send pictures, get more “have you tried”… Finally get a “I am sending the information to our safety department, you should hear from them in 1-3 days.” I ask if these is anything sooner, as I am a Content Creator and this camera is my main tool for my job, and I have another trip in less than 2 weeks. “Yes ma’am, I understand…”
Automated message – Would you like a transcript of the chat emailed to you? – Yes – receive email, no transcript attached. I have it, because I downloaded it during the chat myself, I have delt with these kind of companies with off shore customer service too many times. But there is no service or case number anywhere, and is a “noreply” email.
2 days later, “Hello??” Any update?
On Friday, the 3rd day, I yet again contact chat first thing. Oh, safety just approved for them to contact me, magically, just them, when I contacted them. What incredible timing! I explain everything again, and the urgency. It’s now 1 week until my next trip, I need this camera to do my job, and the response is, “well, you should have a back up.” I kid you not, I bought a new top of the line camera and the company is telling me I should have bought a back up? Going back to the previous analogy, “So I should have bought a Toyota or Honda as a back up for my New Mercedes?” He’s emailing me the shipping label so I can send back the camera and volta, when they receive it, their safety team will look it over (can take up to 5 business days) and then they will ship a new one out to me. I ask to speak to a supervisor. He assures me there is nothing more a supervisor can do for me than he has already outlined, but will have one contact me.
3 hours later I do get contacted by Alex by phone. He assures me that if I get it shipped out, and email him the UPS receipt showing it has shipped, they should be able to ship one back out to me sooner, so I can get it before I leave for my next work trip. Alex verifies with me several times that I need it by next Friday and the address I will be at until then. I pack everything up, and high tail it to the UPS store, where I get my receipt and email it back within an hour. This is Friday afternoon at this point, speed is of the essence, so I can receive my new one by next Friday. I never get a confirmation that he received me email, and it does just go to “[email protected]”
I don’t hear anything or receive any emails on Monday, so Tuesday I email Alex back asking for any update. Again, no response.
Fast forward to Thursday, 5pm. I receive a response from Alex that they received my camera back the day before, and the team is checking it and he will let me know when they are done and ship my new one. Umm.. So Thursday night, the day before I leave, I find out that I won’t have a camera for my work trip. Had he just emailed me even Monday or Tuesday and let me know this, I could have figured something else out.
I am really unsatisfied with the performance and customer service. The camera has some great features, you just can’t use them for very long.
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Progogurt –
another solid camera in the hero line, i have always liked them and wasnt disappointed here either
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Seek –
The features on this aren’t that great you still have to purchase more than one battery for you to get a decent amount of recording time
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Casburn –
The GoPro is very well built, with some sleek nice features. The problem is that the software and some of the functions of the camera seem clunky and archaic. I immediately charged my GoPro out of the box but I did not have a chance to use it because I was busy. A month later I pull it out for a special occasion and the battery is dead, it turns out that powering off the device does not mean it’s off. You have to remove the battery, this I find inexcusable! Sometimes the device freezes and stops responding and I have to remove the battery to get it to restart. The app sometimes forgets my device and requires reattempts to pair it. You don’t get a memory card with this Gopro when you buy it and this is also a big detractor if you were expecting a product readily able to achieve its basic purpose out of the box.
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LaTaeB –
I absolutely loved purchasing this item for my husband he. He uses it while riding his bike, dirt bike and skateboard he also get great clips of the kids. This purchase was definitely worth it!
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Alan –
Very good quality. Easy to use and fits anywhere!!
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RichardC –
Excellent product. Ease of use. Appears durable.
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mviki62 –
nice camera good for video creating with creater kit. good deals last year in 2023
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AmericanPatriot –
Works great for my use. Quick short videos i love it.
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LuisR –
Great purchase!
Absolutely loving my GoPro! It’s been a game-changer for capturing my adventures. The video quality is next level, and the fact that it’s so durable and easy to use just adds to the excitement. Highly recommend it to fellow adventure enthusiasts!
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AlexanderJ –
Excellent, comfortable, beautiful and practical to use.
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Jack29 –
Love It. This is a great little camera its so fun and easy to use and the quality is amazing.
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Antonio –
I bought this bundle off of impulse during a drop and returned it almost immediately. During the setup process the camera heated up quick and i had to do some research if this was normal. Turns out that GoPros overheating is an overly common issue that has occurred since the Hero 5 and the company does nothing to fix it. This can ruin your videos or streams! I watched it happen to a good friend that streams on the Drip app (huge loss of revenue while he had to replace the camera).
I did some research for a different option and discovered the DJI action 4 bundle. While you do lose a few cool accessories, that camera won’t leave you hanging if it overheats. The GoPro shuts down altogether or freezes.
I give this camera a two star for at least turning on but if it’s going to overheat and fail me when i need it most then i don’t need it. The accessories are what kept me from going lower. Watch a few YouTube videos comparing the two and I’m sure you’ll come to the same conclusion as i did and purchase the Action 4.
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ErrikkaJ –
Very cool action camera, super small and great for travel.
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Unknown –
Love this GoPro Hero 11, very helpful for my vloging
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LuisR –
Very expensive according to the current market for action cameras
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IanB –
Excellent camera, easy to use. Really great piece in the GoPro progression
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MarianoU –
Camera is great, I only wish they would also do the editing software included with the price.
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Brandon –
Had the GoPro hero 8 and can confirm that this is 3x better, has more features and modes that I loved to mess around with, plus it comes with all the mods and a good $100 Bluetooth handle for the GoPro, and since it’s a creator bundle it is 100 cheaper than if you bought it separately
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JorgeB –
Great picture but horrible battery life must check battery life on all batteries night before or else. Batteries drain horribly
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Unknown –
Purchased a GoPro 11 Creator camera, paperwork said minor cosmetic issues.
Received camera with broken side issue and parts missing. Connected with Chat Customer Service rep who told me to return to the store and ask manager to replace missing parts.
Manager would not address issue.
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DanielD –
Skip the Hero-12 and go for the Hero-11. At this time, this is the best GP option for the latest image quality and a better price! Best Buy is always my go-to for online camera equipment purchases of this type with fast, reliable shipping!
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Joelster44 –
Im extremely happy with this package. Im just getting started but love it so far
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MasonS –
Great device! Decent battery life with great product design and quality!
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SaulR –
A little bit of a disappointment, Nothing different compared to the previous generation, but works how it was intended for.
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ElyseH –
Overall I’m really enjoying it & find the app fairly easy to use. I had zero knowledge about taking : making videos before so if I can figure it out, anyone can! My only complaint is, I feel like the GoPro should have come with more information on the little photo/instruction card in the box. I thought I was following the instructions, but I definitely broke the little door off that isn’t where the charging port is, but looks like it. Only after I went on YouTube to find videos it said do not break this! It’s not your charging port!
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JTA01 –
Awesome product. For people that love the adventure & the unknown.good to record memories.
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AmirT –
Thanks for good costumer services and I alleys love to buy all my electronics from you guys
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Unknown –
Timely delivery and great customer service by bestbuy
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Ashley –
This is a good camera but know that it runs hot. Does not come with an SD card and only the 1 battery
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CTBrown –
Great product , store team member super helpful. Would love a how to use in detail in store iption
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PatriciaP –
Good camera nice recording in 4 k jus need have v60 minimum card
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MoniqueW –
One of the best purchases! I use it for BTS on jobs! My only issue is that the screen can get pretty beat/scratched up because the case to cover it always falls off and is not very secure. Otherwise, love the quality & versatility of all of the pieces.
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Patti –
This camera is great. The video aspect of it takes highly detailed video. I have to keep messing around with the picture aspect to get it to take photos without the “curved” look. But otherwise, I highly recommend for video taking.
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BecoR –
Best decision I made buying this one! I would recommend this to anyone
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Hannah –
absolutely love the footage ive gotten its very mobile and universal highly recommend
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flyguy –
I bought open box from local BB outlet. Camera and accessories were completely as new. Learning curve was not too steep and plenty of online help and manuals available.
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Ribert –
Great GoPro takes great pictures and videos battery life is short but the cases to help.
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AndresM –
Best upgrade ever!
Took it to Hawaii and absolutely amazing footage!!
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Lannygla –
This was my first camera and the wife loved it . Then she got the GoPro 12 and gave the 11 to me
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EarlH –
Simply spectacular!! Use for all your adventures!!
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