De’Longhi – TrueBrew Automatic Single Serve, 8 oz to 24 oz Coffee Maker with Bean Extract Technology – Stainless Steel

Don’t do it! I’ve gone through three returns of this machine. Finally kept the last one and it leaks everywhere and creates mold. Contacted the company about it since it’s in warranty and they told me to move the coffee maker to a less “humid” area and to let parts dry. How will any of this help prevent it from shooting wet grounds everywhere and leaking all over the counter? For 600 dollars we have a moldy paper weight that the company refuses to replace. I will be contacting BBB next.

Awesome Expresso Coffee Maker! We love it! You can enjoy a really good cup of coffee just with a push of a button.

Best purchase ever!! Consistent brew strength. Easy to use

Love it! It’s fast, user taste adjustable and easy to use. Get the coffee beans you like and your all set. You can make it weak or strong, long or short. You will have to try a couple different beans. If you get beans you don’t like It won’t taste good. It’s the beans not the coffee maker.

Makes a great cup of coffee. Love that you can adjust size and strength of coffee.

Never buy Delong and at least never by this model, it works 6 month then start to leaking everything every time. Called Delong warranty service, it can be only repaired by 15 days !!!! I need to ship it back to Delong and wait them to fix it for 15 days!!!! How could treat your customer in this way!!!

Good product overall,I think I made good selection of coffee maker but hopefully I would like to see it a little cheaper in the future

Extracts an excellent cup of coffee, especially with gold brew. A few quirks since you need to empty discharge chambers for grounds and water about every 4 brew cycles. The hole for adding your own ground coffee is in the back of grinder and very small so I suggest you purchase a funnel scoop. I wish you could adjust water temperature also. Pricey.

Rating based on Value for Money

When working, the machine makes excellent drip coffee. Super convenient grinding just the right amount of beans to the perfect granulation with the right amount of extraction. I love it.

I would prefer an even bigger water reservoir and bigger receptacle so that I’m not having to refill water and empty the thing so often. I don’t care if the machine has to be bigger to accommodate that.

I’ve had mine about 10 months and already the heating element has gone bad. It does not make hot coffee anymore. For $500 before tax & shipping, the useful life was only 10 months. I expected much better.

Took some doing getting in touch with the manufacturer to get assistance. We did a live video call where I demo’d the issue. Inside of a week, they’ve sent packing materials so that I can send the thing back for them to fix. No idea how long this is going to take. Unacceptable IMO. I don’t mind sending it back, but send me a working replacement, they can keep the faulty one they sent me.

I love the ease of making a quality cup of coffee. The machine is easy to clean.

Coffee maker worked great for 1 month and 3 days, then it threw a red warning light meaning it needed cleaning. I tried to remove the infuser per the manual for cleaning and the device won’t release it (its release mechanism is controlled by the coffee maker, there is no mechanical release for it). I poke to Delonghi support and did a video call with them to troubleshoot – they determined that the unit was defective but given that its 3 days outside of the 30 day ‘replace with a new one’ warranty period I have to send the unit back in for repair instead of an outright replacement. A $500 coffee maker which fails in 1 month and 3 days should at the very least be RMA’d right away with a new unit, Its pretty clear to me after working through all the trouble shooting steps with their suppoer, that this unit is an overly complicated mechanical design with lots of moving parts inside combined with software controls that if all the stars don’t align, won’t release a serviceable component for cleaning. I am very disappointed with Delonghi and won’t be buying another coffee maker from them, only giving it 2 vs. 1 stars since for the month it did work; it was amazing but I have little to no confidence given its design it would last very long.

We really wanted this thing to work. The first one we purchased was exchanged because it would jam while grinding coffee beans. Unfortunately, the second unit we received had the same problem.

Excelente cafetera el café sale bien oloroso a puro café fresco

Very easy to use and make a great cup of brewed coffee.

You would think that De’longhi being known for excellent quality would have put it into this TrueBrew machine? Not the case! It brews a great cup of coffee but at such a cost. I have tried with 4 machines now. The machine makes a horrible mess on the counter, I have a natural marble kitchen counter and because this machine leaks coffee and grinds all over and under the machine my counter is forever stained and ruined. The machine breaks down and De’longhi is not willing to replace the machine they make you wait 6-10 weeks to ship it in for repair. Horrible customer service and I do not recommend this machine and my opinion is growing quickly not to support the Delonghi brand either.

My wife and I love the coffee this machine produces, and we like that we can set the temperature and brew strength. The only reason I cannot give it 5 stars is that I’ve gotten 2 replacements because an internal component stops working after 30 days. Fingers crossed that the third time’s the charm and this machine lasts a long time.

The worst coffee maker and company ever. Had the machine for 2 months and it died. Fought with customer service, sent it back for them to fix, they sent it back with a broken water tank. Then told us the tanks were out of stock and couldn’t replace until February. Sent it back and waited four months for a replacement. We received that replacement in late January after so MANY calls and arguing with them. They refused to refund our money. Guess what died this morning (May!!) – literally turned off and smelled like mechanical burning and is completely dead. The “new” machine lasted less than four months. Won’t let me post reviews on their website either.

I love this coffee machine it’s grind whole bean coffee

Makes great coffee, but needs thorough cleaning often. I’ve had it one year and Delonghi has terrible customer support when you need to troubleshoot advanced errors to keep it working.

Love this coffee maker. Just what I need every morning. Reason I gave 4 stars because I have to empty the coffee grounds bin often (it’s too small) & wish the coffee bean storage is a little bigger so I don’t have to fill it up so often due to I’m a coffee drinker.
Save me lots of money from going to Starbucks.

I am on the second machine and it is failing. The machine is messy and has to be cleaned every day. My machine is tripping the breaker when it starts the brew cycle. The first one I purchased did the same thing. The warranty process takes weeks if you use Delonghi. AVOID this product!!

Being a total tech member is worth it. Customer service is great at Best Buy on El Dorado.

Makes an amazing single cup of coffee. It produces a cup in taste somewhere between a high end drip coffee maker and an espresso you would buy at a shop. It’s a pricey appliance, but if you’re considering this you are a connoisseur of coffee. If you are not, then there will not be as good a value. Make sure you use high quality beans.

I originally bought this coffee machine for my husband but now, I’m using it more than him. It’s easy to clean and the settings don’t leave you guessing. The cleaning part is my favorite. The cleaning is very simple and not as intimidating like my breville. 10 out of 10 for simplicity and easy to use coffee machine.

The only draw back is the size of this coffee machine. If you have a big kitchen counter than it won’t matter. I love it and don’t regret buying it.

By far one of the nosiest machines ever and it is in need of constant cleaning. I can only make 3 8oz cups of coffee before the overflow water container light comes on to empty being not quite half-filled, I also found DeLongi Customer Service to be quite terrible, it takes 3 days to get back to you, then they want to set up a phone call and then jump through some hoops, for the cost of $500 it is sn overall disappointment.