- Pre-owned products are inspected and verified to function properly. May not include all parts and accessories, and usually do not have original packaging.
- Pre-owned products sold by Best Buy often include a limited warranty through Best Buy, and are backed by Best Buy’s Return & Exchange Promise.
- Powerful processing and impressive graphics
The PS4’s advanced architecture allows the games you play to deliver more fully realized worlds and higher player counts than was possible in previous console generations. - 500GB of storage
Substantial hard drive lets you store several blockbuster games and plenty of apps, indie titles, recorded game footage and more without running out of room. - Innovative controller design
The wireless DualShock 4 controller features a clickable, multitouch capacitive touchpad that can be flicked, tapped or swiped for new gameplay possibilities. USB charge cable included. - Plug your headset directly into your controller
The included headset plugs directly into the DualShock 4’s 3.5mm jack. - Let the world watch you play
The DualShock 4’s Share button allows you to stream gameplay footage directly to Ustream or Twitch.tv, or edit videos and share them across social networks including Facebook and Twitter. - Expand your friend list
The PS4 allows you to create a list of up to 2,000 online friends. - Download while you play
Start a game download and begin playing it before the download is complete. - 2 USB 3.0 ports
Charge your controller or connect headsets and peripherals with the speed of USB 3.0. - Purchase games, movies and more with the PlayStation Store
Sony’s online store features a growing library of indie games and free-to-play titles. - A robust catalog of streaming video services
Your PS4 acts as an all-in-one media streaming hub with Netflix,* Hulu Plus,* Crackle, Crunchyroll and more. - The Internet comes to your console
Surf the Internet from the comfort of your couch with the included Web browser. - Remote Play
PS4 games can be played remotely on the PlayStation Vita’s 5-inch HD screen over a local wireless network. PlayStation Vita sold separately. - Connect with your mobile devices
PlayStation App allows you to view game items, purchase PS4 games and watch your PS4 game footage remotely from a smartphone or tablet. - Blu-ray delivers exceptional video quality for your games and movies
Watch Blu-ray and DVD video content. Blu-ray game discs have several times the capacity of DVD-based discs, allowing massive games to fit on a single disc. - *Subscription required. Apps may need to be downloaded and installed before use.
Sony – Geek Squad Certified Refurbished PlayStation 4 (500GB) – PRE-OWNED – Black
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Weight | 9.24 lbs |
---|---|
Dimensions | 4.22 × 13.35 in |
Product Weight | 9.24 pounds |
Optical Drive Type | Blu-Ray Player |
Number Of Games Included | 0 |
Storage Type | HDD |
Color | Black |
Manufacturer's Warranty - Parts | 90 days |
Cable(s) Included | USB |
Product Length | 4.22 inches |
Number Of Controllers Included | 1 |
Wireless Connectivity | Bluetooth |
Product Height | 13.35 inches |
Games Included | No |
Model Number | GSRF SONY PLAYSTATION 4 |
Product Name | Geek Squad Certified Refurbished PlayStation 4 (500GB) – PRE-OWNED |
Smart Capable | Yes |
Manufacturer's Warranty - Labor | 90 days |
Brand | Sony |
Compatible Platform(s) | PlayStation 4 |
Console Type | System Video Game Consoles |
Motion-Sensing Technology | Yes |
Number of USB Port(s) | 1 |
Color Category | Black |
UPC | 400065096213 |
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Shipping & Returns
Shipping
This policy is applicable to (USA) orders. This policy is designed to ensure that you are clearly aware of our shipping policies and procedures. By ordering from this store you accept the policies contained herein.
A. SHIPPING COSTS
Free Shipping All Orders.
B. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit for 5 – 7 days (Monday to Friday). Order cut-off time will be 05:00 PM Eastern Standard Time (New York). Order handling time is 3-5 business days (Monday to Friday).
C. Delivery Terms
We use Port Express to deliver the product.
D. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at [store_email]
E. TRACKING
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
F. Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
G. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Returns
To return your product, you should mail your product to:[store_name] 2803 Philadelphia Pike Suite B #551 Claymont, DE 19703 United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
– Gift cards
– Downloadable software products
– Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
– Book with obvious signs of use
– CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [store_email]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [store_email] and send your item to: [store_name] 2803 Philadelphia Pike Suite B #551 Claymont, DE 19703 United States
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
JosephL –
Bought on Black Friday for kids for Christmas. Had a few scuffs but I expected as much from a refurbished system. Figured since it is Geek Squad Refurbished it would work though. Worked for about 2 hrs then started making noises and stopped reading discs.
Chat support was no help. Just said to take to a store for a refund as they are out of stock. I guess that’s the chance you take with refurbished.
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OscarA –
My kids loved it great condition great price only thing missing was the stand
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KellieG –
It works just fine. I. Can finally play my favorite games.
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RachelL –
The console won’t even turn on anymore. I’ve tried everything
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StephanieK –
Did not work when got it had scratches on it would not buy
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KerryS –
Works great. Controller was very dirty. But console clean. Very easy yo order. Great fast pock up
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VickicY –
The kids love it their Christmas present!! They play everyday ALOT during the holidays. Thank you for the awesome price!
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ROC1 –
This was a gift and turned out to be a good purchase.
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Realtor –
Item didn’t work. The system was corrupt and wouldn’t allow to play any games. The console which came with us was cracked. Item was returned to Best Buy. First and last time buying anything refurbished.
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Alicia03 –
Brought this system for my grandson he loves it the Ps4 works great and had very little scratches.
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MiguelJ –
The graphic are fantastic and running stream 1080p video at 60fps
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Candycane63 –
This was usef before but it was a very good price plus checked over by the squad my daughter lives it so much
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KenH –
satisfied purchased,no problem with it works just fine.
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BrianM –
The system is good
Though there was a code that popped up and we lost all our purchased games and couldn’t get them back
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Unknown –
Great quality snd sounds amazing I really love this product!
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RMLl –
This works perfectly. No regrets – works purchase again.
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LenoraW –
I enjoy playing PlayStation 4 we’ll come back and get the five thank you for everything
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JamieC –
Works great, shipment was on time. Would recommend this to friends.
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MistyS –
Excellent condition. Have had no problems with it.
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Zach –
Amazing but was 400gb, not 500. Runs perfectly fine.
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Migueljurado –
They put a difrent cable instead of the DHMI i had to buy a DHIM cable because the one you guy’s give me wasn’t the right one
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LorenaA –
No problems with the Play Station. Bought the counsel for my son.
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Preston –
Fine. Im very happy with my purchase. Good condition. Thanks
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JulietS –
Great quality everything works very well especially for a preowned product
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user490334 –
Console did not work. I returned it. Now I see what Geek Squad certification is worth. The return was quick and simple.
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HunterM –
Looks brand new and performs well not loud also came with 2 controllers and overall good price
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user927847 –
Love it thank you so much I love to play it and so do my brothers
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Cat95 –
Everytine i play a game it kicks me out with error codes that dint work and it wont let ke sign into ky microsft account:(
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Dave –
Controller had port issues which forced me to buy a new one…
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Jayme –
They gave me a crusty controller and the PlayStation didnt even work. Don’t recommend buying this, its not worth 160 dollars
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EduardoG –
it’s good, not the right model I ordered tho but I mean what’s the difference. Controller was a bit old so was starting to not work.
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MeghanW –
You get what you pay for right? Please tell me why the PlayStation was in a box with one tiny strip of bubble wrap that wasn’t even around the PlayStation? It came broken. Thanks.
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ChristelleO –
Bought it for my brother and he loves it, has been playing non stop! And it was a great price definitely recommend
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DiegoM –
It worked my son is so happy IM impressed by how you guys fixed it and it works very well
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AmberH –
It does good with online, but makes a loud noise when trying to run a disk, and says there is an issue. Which is a shame.
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LisaJ –
Amazingggg!!! Works perfectly and brought everything that was needed to connect it to the tv
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DakotaW –
So far the playstation runs well. It is operating as intended. I woukd suggest at least wiping the console and controller off. I completely understand these are refurbished or used.. but a lysol wipe before sticking it in the box would be nice.
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Whitney –
Went into the local store for pick up, opened thr box in the store to ensure all was good & realized we were missing the “chat headset” talked to a manager who confirmed the ad does include a chat headset but nothing he can do?? Ok. We leave & call customer service regarding the chat headset, was told either the store can replace the missing item or i can return the entire game console. My son wants the game, fine, we chalk it up. Literally the first two days SO many issues with the console & controller- hit or miss if it works. We took the game straight back to the store ASAP! Nothing but issues & no resolutions, just a bunch of people saying they cant do anything. Product was crap. After the return we went across the street & bought a PS4 1tb for $20 more.
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MAEM –
IT IS PS 4, IT IS AMAZING, ANYONE should get it !!
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LoganB –
Works great! Fame with everything you need. Looks in super grrat condition.
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ShellyD –
we had to return the item 3 times, but on the 3rd try, it came right, and works great.. customer service were exceptional in all my concerns and made everything right.
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Amanda –
Pretty good option has had some issues with ejecting discs but a good system
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GaryG –
Purchased the refurbished PlayStation 4 for my grandson. It came exactly as advertised and is working like brand new. Very satisfied.
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JaviM –
The PlayStation came with two controller and they work amazingly good, and perfectly. They have great sensibility, They came with there cables and I recommend this to anyone who’s looking for a controller.
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CotieC –
Great product, worked like it should, it came with the remote but, did not come with a headset although it was listed in the description of what was in the box when purchased.
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KarenR –
Perfect product, the best purchases im made in my life
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Anonymous –
I don’t like leaving bad reviews. Especially since I like Best Buy a lot and they took it back with no issues at all as well as refunded my money fast. The product deserves a 1 start but Best Buy gets a 5 star so I put it in the middle.
Product – First when the product was sent to me it had the wrong cables for power and it didn’t have a data cable just a charging cable. That cause major issues at first. Best Buy offered to swap them out in store. Didn’t get around to it cause I had spares. For the console itself it had its own issues where it would brick itself a lot which would take forever to get the system running again. After doing updates it got better but still would happen after not playing for days. After that I just returned the system too many issues
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SimonS –
The console works fine the graphics is excellent
It’s a good console if you want a console that’s 10 years old
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AdrianA –
Had no issues with this refurbish PS4 an not a bad price
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JoshuaL –
Works great. The kids are happy with it. So Im happy with it.
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